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CUSTOMER SERVICE ASSOCIATE

MANSFIELD, MA 02048

Posted: 04/19/2019 Industry: CUSTOMER SERVICE Job Number: 20310 Pay Rate: 18.00
A large distribution company is seeking a Customer Service Associate for a full-time temporary to permanent position in Mansfield, MA. This company knows how to take care of their employees! They often have employee events such as a catered lunch or cookouts. The Hours are 11:30AM-8:00PM Monday-Friday.

Responsibilities of Customer Service Associate:
-Answer all incoming calls and emails from consumers and retailers
-Provide technical product support via phone or email
-Handle all warranty verification and issues
-Respond to customers requests and inquiries
-Electronically log issues for analysis
-Complete other tasks as assigned
Qualifications of Customer Service Associate:
-Previous customer service experience preferred
-Must have experience with troubleshooting concerns and inquires
-Be proficient with Microsoft Office
-Excellent phone and people skills

Salary for Customer Service Associate is up to $20/hour

Benefits: We recognize people as our most valuable asset. We have one of the most competitive benefit packages in the industry. Health Insurance, Dental Insurance, Paid Vacation and Sick Time.

It is the policy of The Alpha Group, Inc. To recruit, hire, train, compensate, promote, and provide other conditions of employment without regard to a person s race, color, religion, national origin, sex, age, disability, veteran status or other characteristic protected by law.

Jessica Kegler
Sales Manager

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