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Posted: 05/22/2024 Industry: CUSTOMER SERVICE Job Number: 23849 Pay Rate: $22.00

Job Description

Currently Seeking A Bi-lingual Customer Service Representative for a full-time temporary to permanent position in East Providence, RI.

Responsibilities of Bi-lingual Customer Service Representative:
-Perform data-entry for processing orders
-Prepare price quotations for customers
-Interact with Key Customer Accounts on a daily basis
-Monitor delivery utilizing back-door reports--Updated Customer Service Manager and customers on delivery dates
-Answer incoming emails in a timely manner
-Prepare paperwork for new accounts
-Create and send invoices upon request
-Send customer shipping paperwork
-Assist with department projects

Requirements of Bi-lingual Customer Service Representative:
-Previous experience working in Customer Service
-Precious metal experience a plus
-Great computer skills including Microsoft Outlook, Excel and Word
-Excellent communication and customer service skills
-Bi-lingual - Spanish and English
-Good Attention to detail

Hours: 9:00am-5:30 pm Monday-Friday
Pay Rate: $22.00-$24.00/hr

Job Requirements

It is the policy of The Alpha Group, Inc. To recruit, hire, train, compensate, promote, and provide other conditions of employment without regard to a person s race, color, religion, national origin, sex, age, disability, veteran status or other characteristic protected by law.

Meet Your Recruiter

Laura Morse
Recruiting Assistant

Since 2001 Laura has worked with The Alpha Group in various roles. Using her background in customer service and administrative support Laura makes clients and candidates feel welcomed immediately. It’s not just her work experience that benefit The Alpha Group and our customers, it’s also Laura’s positive attitude and ability to jump in and help wherever she’s needed.

Recently she transitioned into more of a recruiting role and has really enjoyed the rewarding feeling of helping applicants find new job opportunities. Another aspect of the job that Laura enjoys is that every day is something new! No two candidates, clients, or projects are ever the same so you never know what to expect.

When not at work, you can find Laura relaxing with her fiancé and adorable cat Tina. She enjoys watching movies, hanging with friends and family, or going for a walks in the great outdoors.

Laura’s favorite quote to live by is, “Learn from yesterday, live for today, and hope for tomorrow.” ~Albert Einstein

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