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Posted: 08/13/2019 Industry: ADMINISTRATIVE Job Number: 20591 Pay Rate: $18.00
Currently seeking an Account Specialist for a full time permanent position in North Attleboro, MA. The hours are 8:00am-5:30pm Monday-Friday.

Responsibilities of Account Specialist:

Work with the customers from beginning to end while providing excellent customer service
Identify, evaluate, and notify any issues or delays that could impact the customer to the Customer Service Supervisor and Manager

-Execute on-time delivery for advances, settlements and all payments
Conduct daily reviews of settlements including status, maintenance, and reducing all errors
Maximize effectiveness by building and maintaining partnerships with teammates among all departments

-Process all transactions accurately and efficiently while adhering to the customer proposal

-Inform and Educate customers on how to conduct simple transactions through the customer portal

-Perform daily auditing, maintenance and correction of errors
Conduct other tasks as they are assigned to you
Qualifications of Account Specialist:

Associates degree or higher in Business or similar field
Minimum of 3 years experience in a similar role
Experience in Precious metals industry preferred
Previous experience with ERP applications, SAP skills a plus
Strong communication, organizational and mathematical skills

-Ability to work independently or in tea, setting

-Excellent computer skills including Microsoft Office applications
Strong customer service skills

Salary for Account Specialist is up to $18.00-$20.00/hour based on experience

It is the policy of The Alpha Group, Inc. To recruit, hire, train, compensate, promote, and provide other conditions of employment without regard to a person s race, color, religion, national origin, sex, age, disability, veteran status or other characteristic protected by law.

Jessica Kegler
Sales Manager

Jessica Kegler is the Sales Manager of The Alpha Group, the largest independently owned staffing firm in New England. Jessica specializes in the placement of administrative, technical, and distribution professionals. Along with her staff industry specialists, Jessica enjoys the challenge of finding just the right person for the job. With over 15 years of experience at The Alpha Group, Jessica often draws upon her secret weapon: an unparalleled network of contacts and resources that can make matches happen like magic. Jessica has become a successful recruiter by remembering that making the right fit for her clients is more than just matching skill. It is matching the right personalities and the right culture along with the right skills.

To Contact Jessica you may email her directly at jessica@thealphagroup.com, call her office at 508-285-8500 or call her cell phone at 608-234-2960.

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